Frequently Asked Questions

FAQs for Therapy Services

Our work together starts with a free consultation. If it is good fit, we then begin with a careful, individualized intake assessment that draws on our expertise in understanding complex problems and the factors that maintain them. We also look at your individual strengths to create a customized plan. Typically, clients and I work together for 3-6 months, assessing progress as we go, though shorter and longer timeframes may be appropriate based on your goals.

Working with an expert in behavior change can be powerful in helping you get unstuck and expedite progress. It is also a significant investment of your valuable time, energy, and finances. I offer 15-minute free consultations to help you figure out if working with me is a “good fit.” After talking, I may invite you to consider working together or provide you with alternative referral options that might better align with your goals.

We offer both video-conferencing (using a HIPAA compliant and secure system called and in-person sessions. Research shows that virtual sessions can be just as effective as in-person. Clients are asked to agree to abide by the CDC safety precautions to reduce risk of transmission.  

To provide the quality and type of care consistent with our mission, I accept self-pay and would be considered an out-of-network provider. This means you would pay the cost of the session at the time of service. The typical 45-minute session costs $205, and initial intake and assessment report is $300. Group support options are typically $60/hour. Monthly we provide a detailed invoice (i.e. superbill) to submit for possible reimbursement from insurance. We also provide a small number of reduced fee and pro-bono services for those who demonstrate financial need. This is an application process and typically a longer wait. We’re happy to answer specific financial questions during the consultation so you are fully informed.

We are committed to increasing access to specialty care for those who may not live in major cities. Dr. Greenwell is licensed to provide psychological services to clients who live in Utah and Idaho. She also maintain an e-passport/APIT that affords the ability to provide services to clients located in many US States, including Arizona, Colorado, Delaware, Georgia, Illinois, Missouri, Nebraska, New Hampshire, Nevada, Oklahoma, Pennsylvania, and Texas. My consulting services are offered nationally.

Coping with a chronic illness, new injury, or diagnosis is a major adjustment, and it’s typical to experience a stress response. There is overwhelming evidence that stress impacts the onset of some diseases, our healing, pain intensity, and ability to engage in medical recommendations. Working with a health psychologist can enhance your resiliency, overall health, and allow you to focus on what matters most.

In psychotherapy, I draw upon several empirically validated treatments, including Acceptance and Commitment Therapy, Motivational Interviewing, Dialectical Behavior Therapy, EMDR, Exposure Therapy, Clinical Hypnosis, Radically Open DBT. 

Because your physical and psychological health are intricately connected, it’s important that your treatment plan integrates input from all your providers.  With your consent, I work to communicate regularly with other members of your treatment team and encourage you to be a key part of this process. This may be phone calls, sharing records and results, or in-person meetings.

Because of the care and intentionality behind the intake process, getting in to be seen usually takes several months. If you are in need of immediate mental health care, I recommend considering one of these HMHI crisis options, accessing the SafeUT app, or if out of state dial 988 . I can also provide several referral options of for you to explore.

Contact me for a free consult call. I’m happy to discuss any other specific questions to help you make the best decisions for your care.

I have specialty training in working with several childhood-specific conditions, though more typically see adolescents and adults. Contact me to see if I might be a fit or to hear ideas for a referral.

  • Go to this link, you should be able to put your email address in there.
  • You will get an instant sign in link that is sent immediately to that email address.
  • Open that email and click on “sign in”
  • In the appointments tab, click “request now” to schedule a new appointment
  • Select “psychotherapy 45 minute”  or 55 minute if you have been using those visits.
  • Select “video office” or “Sugarhouse” for in person.
  • Pick your preferred time and date.  
You can also go to the same spot to cancel the appointment.

We respect and prioritize the privacy and confidentiality of all of our clients as an essential part of our working relationship. We have secure systems in place to comply with HIPAA. Click here for a notice of our privacy practices. 

Good Faith Estimate Notice
You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit

FAQs for Consulting Services

  • Integrating divergent guidance from attorney, supervisors, risk management specialists, and colleagues
  • Concerns about patient abandonment or scope of practice
  • Staff or supervisory issues with your employees
  • Developing preventive ethics policies and procedures for your organization
  • Risk assessment issues and documentation
  • Concerns about other providers’ ethics and your reporting duties
  • Burnout, managing complex demands, and making difficult career decisions
  • Death of a patient postvention and other adverse incidents
  • Psychologically preparing for a deposition and trial
  • Help interpreting conflicting ethical standards or principles.
  • Persisting feelings of guilt, moral distress, and other values conflicts.

This is sometimes a great option and may be sufficient for many issues. However, the dual relationship of a friend acting as a consultant may reduce the likelihood of receiving dissenting or difficult to hear feedback. Coworkers can be influenced by company norms and competing agendas.  For highly charged or difficult cases, my consultation services provide an external perspective with expertise in navigating complex moral emotions, incorporating our professional ethics codes,  as well as years of experience as a Clinical Director and Hospital Ethicist.

Each consultation meeting is individualized, but some common themes include:

  • Framing the question to promote creative solutions (i.e. moving away from, What is the right thing to do, Is it unethical if I…)
  • Exploring the impact of moral emotions on your decision-making
  • Identifying core values & relevant professional standards
  • Generating a range of ethically defensible and workable options
  • Providing specific resources and referrals additional information you might need
  • Concretely finalizing your next steps.

This is highly variable. Some clients may seek a one-time quick consult for a specific issue. Other clients who regularly face challenging dilemmas use consultation on an ongoing basis.

Unlike psychotherapy, this type of consultation is not a healthcare service and so, is not reimbursable.

Clients can schedule appointments online here. You are also welcome to reach out to us first if you have any questions prior to setting up your first meeting.